(704) 376 5600 info@wicusa.com

IT Support

Challenge

Maintaining a high-level of availability for all users of your information technology. Having a highly respected firm to turn to when IT difficulty arises. Estimating the potential investment required to support and maintain your IT infrastructure.

Value

Support models designed with flexibility in mind to help lower your cost and level-out your monthly investment. Prompt and professional communications with skilled engineers.  Increases user productivity with improved hardware and software availability. 

Solution

Some time in the life of your IT infrastructure, there will be hardware & software difficulty.  Our engineers are trained to diagnose hardware and software failures and repair, patch or replace parts as needed.  We offer break-fix, pre-paid support and managed service support models to meet your needs.

William Ives Consulting has experience with leading hardware & software manufactures; HP, Microsoft, Dell, Lenovo, Nexsan, Cisco and others which permits us to provide support to many types of technology environments.