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What are the Components of a Managed IT Service Plan?

Discover what components managed IT service plans have to offer to select the service plan that will help your reach or even surpass your business goals.  

The Most Common Components of Managed IT Service Plans

Discover what components managed IT service plans have to offer to select the service plan that will help your reach or even surpass your business goals.  

A managed IT service plan offers many important benefits. These include top-tier security to avoid devastating cyberattacks, 24/7 IT advise and assistance from industry experts, and cutting edge IT hardware and software to propel your business to new heights.

Nonetheless, that doesn’t mean that every single managed IT service plan will offer all the components your business wants and needs. Following is an overview of some of the most common components of an IT service plan to enable you to make wise decisions when choosing which services to pay for and which to pass over.

Cybersecurity

Managed IT services use a wide array of tools and strategies to prevent potentially devastating cyberattacks. These tools include:

  • File encryption
  • Regularly updated anti-virus software
  • Web content filtering
  • Firewalls
  • Intrusion detection

Many firms also offer ongoing cybersecurity training for employees so business staff members know how to detect and deal with ransomware, phishing attacks, potential viruses, questionable emails, and more.

Support

IT problems can cause untold hassles for any business. That is why most IT service providers offer ongoing support and assistance to their clients. Support may include emergency hardware and software repairs, remote troubleshooting, onsite assistance, and more. IT service providers may also assist with software upgrades and working out software compatibility issues.

Network Monitoring

Having professional IT experts monitor a company network can not only prevent downtime but also provide a company with insight into how to increase IT efficiency. Furthermore, ongoing monitoring can help companies that have to comply with industry guidelines to ensure that these guidelines are indeed being adhered to at all times.

Cloud Storage Solutions

Stats show that 96% of all businesses use cloud computing and it’s not hard to see why. Cloud storage solutions are secure and make it possible to search, view, and update files from anywhere. IT service providers typically offer customized cloud storage to suit the needs of any small business, enabling a business owner to only pay for the space that he or she will use.

What’s Next?

Once components have been selected, a service level agreement (SLA) is drawn up and signed by both parties. This agreement should be read carefully as it outlines exactly how components will be provided.

William Ives Consulting is an IT service provider that has specialized in offering IT managed service plans in and around North and South Carolina. The company uses a consultative approach to offer customized technology solutions to clients from a wide range of industries. Get in touch to learn more or to make an appointment with IT experts who can help your business reach new heights.

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