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Why are a Growing Number of Companies Outsourcing IT Services?
Why are companies outsourcing their IT departments to managed service providers? Discover what IT MSPs have to offer and how one can help you grow your business
Recent statistics show that more than 30% of all IT services are outsourced and it’s not hard to see why. IT managed services offer a wide range of benefits that large, medium-sized, and small businesses can take advantage of at very reasonable prices.
Naturally, the exact reasons for outsourcing part or all of a company’s IT services vary from business to business. However, there are some common factors that are worth noting. Following are the top three reasons why companies outsource their services.
Working with an IT service provider is far more affordable than hiring one or more full-time IT experts. The average salary for a basic tech support expert is over $46,400 a year; specialized experts command an annual salary of over $80,000. IT service providers hire their own experts, sparing companies the expense of paying for salaries, benefits, and office space for additional employees.
IT managed services reduce other costs as well. These include:
- Network costs
- Server costs
- Software costs
- IT hardware costs
- Maintenance costs
- Cybersecurity training expenses
Enabling a Company to Focus on its Core Business
As most business owners have found, there are a lot of issues you need to focus on to run a successful business. You’ll need to create winning products, reach out to your target audience, keep tabs on business expenses, ensure your company provides top-tier customer service, provide employees with the tools they need to do good work on an ongoing basis, and much more. Adding IT management and security to your list of to-dos will sap your time and energy, making it difficult if not impossible for you to give your core business sufficient time and attention.
Thankfully, business owners no longer have to worry about IT management even though technology is playing a growing role in just about every single industry. A managed IT service will handle all your IT needs, enabling you to focus on other important business issues.
Solving Capacity Issues
Do you need better software programs, more network bandwidth, more cloud storage space, or a new business communication system so you can improve customer service? If so, an IT managed service provider is the answer to your problem. IT MSPs regularly upgrade their services and products so you don’t have to.
How to Find the Right Charlotte IT Service Provider
There are so many Charlotte IT services to pick from that it can be hard to know which one is best. Thankfully, IBM recently made a list of some of the most important qualities to look for in an IT managed service. These include:
- A broad range of service options
- Technicians who are not only experts in their own field but who are also familiar with your industry and any specific requirements it may have
- Cutting edge technology
- Reliable, 24/7 service
William Ives Consulting is a leading IT MSP in the Charlotte area. The company is known for offering friendly service, efficient IT options and speedy solutions to common IT problems. Get in touch with us to find out more or to make an appointment with one of our tech experts to work out a free, on-site IT assessment.